Fieldline is built for a careful first launch. Here is what a pilot does, what it does not do automatically, and what happens before anything touches a real customer.
No. A Fieldline workspace can be prepared without changing the business number customers already know. If a business later chooses to move or connect a number, that plan is reviewed and approved before anything changes.
Do I need carrier details to start?
No. Starting a pilot does not require a carrier login, account number, transfer PIN, or verification code. Those details are only considered later if an approved number plan needs them.
Does Fieldline send replies automatically?
Not in the private demo. It shows how an inquiry can become an organized lead, a private draft, and an owner alert. Any live customer messaging is a separate approved activation with the required consent and provider checks.
What about family, friends, blocked callers, or no caller ID?
Those rules are set before any live phone workflow is enabled. The intended design is human-first: approved personal callers, blocked callers, and anonymous callers are routed to the owner’s chosen human path, never treated as an automated-reception test.
Can Fieldline handle emergencies?
No. Fieldline is not an emergency service and should never be relied on for emergency communication. In an emergency, contact local emergency services directly. Any phone setup is designed to fail safely to a human path if it cannot follow the approved rules.
When can live SMS turn on?
Only after the sender, business, consent flow, carrier requirements, and controlled proof are complete. Until then, the private workflow can be reviewed without contacting a customer.
What does the founding-client price include?
For the first ten approved clients, US$190 covers launch setup and the first 30 live days. It is US$119 per month afterward. There is no payment while a workflow is still private or waiting on required provider approval.
What is not included automatically?
Complex number moves, calendar connections, additional workflows, and any feature outside the agreed first scope are never switched on by default. They are discussed and approved separately.
Nothing goes live by accident.
Every number, messaging, phone, and calendar connection stays separate until the owner has reviewed the exact plan and the required provider checks are complete.